Privacy policy
Data controller
DFP – Premium Fragrance
9200 Gossau SG
Switzerland
E-Mail: info@dfp-fragrance.ch
+41 76 776 96 46
We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP).
Collection and processing of data
We collect only the data required to operate the online shop, for example:
• name, address and contact details
• order and delivery details
• payment information
• technical data such as IP address, device type or browser data
This data is collected when you place an order, create a customer account, use the contact form or visit our website.
Purpose of data processing
We use personal data solely for:
• processing orders and deliveries
• communicating with customers
• processing payments
• securing and optimising the online shop
• records required by law (accounting and receipts)
No data is sold to third parties for advertising purposes.
Disclosure of data to third parties
Data is disclosed only to external service providers required to operate the shop, for example:
• payment providers (e.g. PayPal, TWINT)
• Shopify as the shop platform
• shipping provider (Swiss Post)
• analytics tools (e.g. Microsoft Clarity or Shopify Analytics)
These service providers process data only within the scope of the agreed services.
Cookies and analytics
Our online shop uses cookies and similar technologies to enable functions such as the shopping cart, login and statistics.
Analytics tools are used to evaluate user behaviour anonymously and improve the shop.
You can disable cookies in your browser, although some shop functions may then be unavailable.
Retention period
Personal data is retained only for as long as necessary to process your order or comply with legal obligations.
Rights of data subjects
You have the right to:
• information about stored data
• correction of inaccurate data
• deletion of your data, provided no legal obligations prevent it
• restriction of processing
• receipt of your data (data portability)
Send requests to: info@dfp-fragrance.ch
Data security
We protect personal data using appropriate technical and organisational measures. Data is transmitted in encrypted form via HTTPS.
Changes
This privacy policy may be amended when necessary. The current version published on our website applies.